Shipping & Payment Options

HOLIDAY PROCESSING TIME effective 12/13/2017:

ALL HOHO HATS AND DESIGN-A-HOHO HAT ORDERS WILL BE MADE AND SHIPPED WITHIN 3 DAYS.  

Orders placed 12/14 and later may not make it to you by Christmas.

 

SHIPPING IN THE US:  

HoHo Hats are shipped anywhere in the US including US military APO/FPO locations FAST and FREE!

 

Halloween hats ship in very large boxes.  Free domestic shipping is by USPS Standard Post.  Delivery time is estimated at 7-10 calendar days.

 

INTERNATIONAL SHIPPING:

We ship everywhere else in the world by US Postal Service Standard International shipping.  Your shipping is calculated prior to checkout.  Multiple purchases receive combined shipping rates.

 

International customs and duty may be charged by countries other than the US according to their policies at the buyer's expense.

 

Parcel tracking may not be available in your country.  We cannot replace for free your lost or non-delivered package. 

 

 

 

PAYMENT OPTIONS:

Effective 3/18/2016 our shopping cart security is once again provided through PayPal. 

PayPal accepts these major credit cards as well as PayPal accounts.

 

 

 

 

RETURNS, REFUNDS AND CANCELLATIONS:

 

If you are not completely satisfied with your purchase, you may return it for an exchange or refund within 30 days of purchase.  Sale items are final sales.  Final sale hats cannot be refunded but may be exchanged for another size if available.

 

Shipping charges are not refundable.  

 

Buyer pays return shipping unless the item was delivered damaged or incorrect. Contact customer service for assistance in this case.

 

An order can be cancelled prior to shipment. There is no charge for order cancellation.  

 

Custom-made, Design-A-HoHo Hat and personalized and embroidered items are not returnable.